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On 2 April 1991, the company unveiled a new trading name BT, accompanied by a new corporate identity designed by Wolff Olins and organisational structure. This structure focused on specific market sectors, reflecting the needs of different customers – the individual, the small business or the multinational corporation.
The reorganisation was named Project Sovereign to reflect the company’s commitment to meetings customers’ needs – ‘the customer is King’. Together with a succession of strategic alliances with telecommunications companies worldwide, these changes gave BT the means to expand into overseas markets.
A revised colour palette was used from 1999.
In April 2003, BT shed the "piper" for a new, modern logo it referred to as the "connected world". The globe device part of the logo was designed by the Wolff Olins brand consultancy for BT's Concert joint venture with AT&T, and was subsequently used by BT's internet division, Openworld, prior to being adopted by the company as a whole.
Reflecting the aspirations of a technologically innovative future, the connected world is designed to embody BT’s five corporate values: trustworthy, helpful, inspiring, straightforward, heart. The logo was the same, but the "piper" was replaced by a "connected world", and the colour was made slightly darker.
On 15 September 2016, BT applied for the above logos to be trademarked from the Intellectual Property Office. The coloured version was eventually withdrawn in December 2016, with the monochrome version registered in February 2017.
The logo is set to be the centrepiece of the company's first brand shift since 2003, reflecting its move into pay-TV sports and the mobile phone market.
In May 2019, after being delayed for two years, BT officially revealed the new logo after its chief executive, Phillip Jansen, confirmed plans to rebrand the company. They also confirmed that the new logo will roll out in August 2019.
| Services: BT Infinity | EE (BT Mobile) | BT Sport (Films) | BT TV | BT Yahoo! Mail
| Main companies:|
Telekom Deutschland | Hrvatski Telekom (Crnogorski Telekom (76.53%) | HT Mostar (39.1%)) | Magyar Telekom | Makedonski Telekom | OTE (40%) | Slovak Telekom | Telekom Romania (54%) (via OTE) | BT (12%) | Magenta Telekom
1Co-owned with Tele2.